Skip to content

Maintenance & Support

We manage critical IT systems that millions of people depend on.
All services

We don't just deliver — we run. Our managed services teams keep critical systems available, compliant, and continuously improving, year after year.

Our managed services practice covers L1 / L2 / L3 support, corrective and evolutive maintenance, security patching, capacity planning, and continuous improvement. We operate to ITIL processes, with measured SLAs, monthly service reviews, and a transparent backlog. We have run mission-critical platforms for the Romanian state and tier-1 banks for over 80 consecutive months — through elections, holidays, audits, regulatory changes, and three platform generations.

What you get

Concrete deliverables — no fluff.

24/7 L1 / L2 / L3 support with measured SLAs
Corrective, adaptive & evolutive maintenance
Security patching, vulnerability management
Capacity planning & performance tuning
Release management & change advisory
ITIL-aligned processes, monthly service reviews

Outcomes we've already delivered.

80+ months continuous operation on a single critical platform

Project: ORIZONT

Zero major incidents during national-scale peak events

Continuous backlog of evolutions delivered alongside support

Project: ORIZONT

Want this service scoped to your context?